Orders placed before 1 PM are shipped the same business day. Orders placed after 1 PM will be shipped the next business day.
• Belgium & Netherlands: 1–2 business days
• International: 1–7 business days (depending on destination)
We ship via Bpost or our in-house delivery service, depending on your location.
Yes! Once your order has been shipped, you’ll receive an email with your tracking code.
Yes, returns are accepted within 14 days of delivery. Products must be unused and in original condition. Email us at info@phniqcare.com to initiate a return.
Absolutely! All our lip glosses are 100% vegan and cruelty-free — no animal testing involved.
Please email us right away with your order number and a photo of the damage. We’ll take care of it!
You can always reach us at info@phniqcare.com — we’re happy to help!
📱 We’ll also be available on WhatsApp soon for even faster support.